• Resolved attendance calculation bug: We've squashed a bug that was causing a student's attendance to show as 0% if their last attendance entry was 0. Now, the attendance percentage will calculate correctly, providing an accurate reflection of a student's attendance record.

Improvements

• Improved Performance of Student Lists in DOM: We've made significant enhancements to the performance of the student lists in the DOM. After receiving reports of system slowness, we conducted a thorough investigation and found that the issue was not server-related but browser-related. We've addressed this issue and you should now experience a smoother, faster user experience. We appreciate your patience and feedback as we continue to improve our platform.

Solved Tickets

• #AAAA-0000-1452 Attendance Input Times Out

We are excited to announce a significant update to our system, focusing on enhancing user experience and optimizing the process of reporting and tracking issues. This update introduces three new tools designed to improve efficiency and effectiveness in incident management.

1. Incident Reporting System Overhaul: We have completely redesigned our incident reporting process to make it more intuitive and accessible. Now, you can initiate an incident report with just a few clicks, using the new, visually distinctive icon , located on the right side of the system. This change aims to provide more immediate assistance and efficient handling of incidents, thereby improving overall interaction with our platform.
2. Incident Report Tracking Dashboard: We introduce an interactive dashboard for effective monitoring of incident reports. This tool allows you not only to view the current status of each report but also to understand trends and frequencies of reported issues. It facilitates the identification of critical areas and the allocation of resources for resolution. Access this dashboard through the icon situated in the central right part of your screen, for a comprehensive and detailed view of incidents.
3. Video Recording for Incident Reporting: In an effort to capture the nature of reported issues more accurately, we now offer the capability to attach video recordings to your reports. This tool is crucial for providing visual and detailed context of incidents, allowing our technical support team to diagnose and resolve problems more quickly and effectively. To get acquainted with this new feature, we invite you to view our interactive tutorial by clicking HERE

These innovations represent our ongoing commitment to enhancing user experience and operational efficiency. We appreciate your continuous collaboration and feedback, which are fundamental to these improvements. We hope these new tools will facilitate and improve your interaction with our platform.

We are excited to announce several significant updates to our system, all aimed at enhancing performance, efficiency, and the monitoring of our background processes. Below are the details of these improvements:

1. Integration of Log-Viewer Library

• Enhanced Error Identification: We have integrated the Log-Viewer library, a powerful tool that facilitates the identification and analysis of errors within the system. This addition is a crucial step in diagnosing problems more efficiently and providing swift and effective solutions.

2. Queue System Shift: From Database to Redis

• Performance Optimization: To improve efficiency and reduce the load on our database server, we have transitioned our queue engine from 'database' to 'redis'.
• Key Benefits:Load Reduction: Migrating queues to Redis significantly decreases the load on the database.Speed Improvement: This change is fundamental in speeding up background processes, leading to a notable increase in the overall system performance.
• Load Reduction: Migrating queues to Redis significantly decreases the load on the database.
• Speed Improvement: This change is fundamental in speeding up background processes, leading to a notable increase in the overall system performance.

3. Implementation of Horizon for Queue Monitoring

• Advanced Job Monitoring: With the installation of Horizon, we now have a robust tool for monitoring and managing background processes.
• Improved Control and Visibility: Horizon provides us with a detailed and user-friendly interface, allowing more effective control over jobs, including the ability to visualize, manage, and debug queues in real time.

Additional Note

• Commitment to Continuous Improvement: These updates reflect our ongoing commitment to enhancing and optimizing our system. We will continue to evaluate and implement new technologies and practices to ensure the best experience for our users.
• Next Steps: We encourage our users to provide feedback on these improvements and to report any issues they may encounter. This input is invaluable to our continuous improvement process.

Dear Users,

 We wish to inform you that we have identified that some ad blockers may be interfering with the performance and functionality of our system, particularly on the domain admin.elischools.com.

To ensure a smooth and efficient experience, we kindly ask you to disable your ad blocker while using our system. Doing so will significantly improve the speed and performance of the platform.

How to Disable Your Adblocker on admin.elischools.com?

Visit our website: admin.elischools.com.

Click on your ad blocker's icon in the top right corner of your browser.

Select the option to disable ad blocking for admin.elischools.com.

We appreciate your understanding and cooperation. Should you have any questions or require assistance in disabling the ad blocker, please do not hesitate to contact our support team.

Thank you for being a part of our community.

We are thrilled to announce the implementation of "Releases," an innovative solution for changelog management. This tool will enable us to communicate updates to our product more efficiently and effectively.

New Features

• Integration with Releases: We have integrated "Releases" into our workflow to improve the management and publication of changelogs.

Improvements

• Enhanced Communication with Users and Stakeholders: With Releases, we can now communicate product updates more clearly and directly to our users and stakeholders.
• Intuitive Interface: The platform offers a clutter-free and straightforward interface, facilitating easy navigation and change publication.

Next Steps

• Training and Adaptation: Our team is familiarizing themselves with "Releases" and adapting our internal processes to fully leverage its features.

We are committed to keeping you informed and connected with every step we take to enhance our product. Thank you for your continuous support!